Reviews

Hunter is always very efficient & good to work with. Very happy with my service @ Progressive.

Great

Good experience overall. Did not take much time.

Great

Well I brought my car in on 7/27 and Jason said it would take 4 hrs to check it out the camera on the rear view mirror and the rear windshield wiper and , so when he got back to me he said it needed new camera and a new motor for the rear wiper and said he had to order a part and that it would be there in the morning, so I asked him if I could come and pick the car back up because that was our only car but he said that the insurance company would not pay for the labor I would have to pay that out of my own pocket so I said we'll just keep it there than, so Tuesaday comes and he said the part did not come in but he said you can come pick it up and when the part comes in you can bring it back so I said ok and he proceeded to tell me that there is a bad leak in the engine and it would cost 5,000 dollars to fix and I told him That that's funny because I check my oil all the time and it is never low and there is never oil on my garage floor where I is parked and he said the insurance will fix it I told him I don't have insurance on the motor just the electrical system so I said no we are not doing that and he said he would have Rough pick me up And I said ok send Rough so he picks me up brings me back to your dealership Jason was on lunch break and someone else helped us and said wait in the waiting room and I will check this out, the guy came back and said are you sure he told you to pick it up because the car is not together and I said yes he had Rough pick me up he said he had Rough pick you up, yes I said, so Jason comes back and I talk to him and he said part is still not in but I will give you a rental so Wednesday comes and the part is still not in so we have to keep it another day so we finally pick it up Thursaday and he tells me you will be happy to hear it will be 100.00 dollars cheaper than what I quoted you he says does that me you happy I told him no you already over charged me 400 so now it's 300 so no I not happy at all I feel and before I did pick it up the Insurance company called and said he is fixing the sensors on the tires which I never told him to fix I knew they were bad but I didn't tell him to fix it. I Feel like he was trying to take the insurance coming for 5,000 and fix the sensors so no I am not happy at all I have bought quite a few cars off of your dealership but never again and I will never have anything fixed there again

Found no issues

Very Fast service, polite people and super "nice" work. No Pressure, answered all my questions, got me in for service when I needed in, could not have been better service. Highest Recommendation!!!!!!

Very helpful, explained everything and made sure I was aware of what needed fixed and what preventative maintenance I’d need coming up

Very friendly. Helpful with explaining what needs to be done in the near future to my vehicle.

Great car buying experience. Everyone was friendly, professional, and extremely helpful throughout the process